Ezines, or e-newsletters, are ranked number 3 in popularity for content channels as published in the 2013 B2B Content Marketing Benchmarks, Budgets and Trends. In the realm of email content, the ezine is still the main player.
Ideally, you should associate your ezine with the face of your brand. This could be the CEO, other C-level executive, or, for smaller organizations, the company owner. Whomever you choose, he or she should be the consistent voice of your ezine.
Why Does It Matter?
Socialmedia Today published results of a survey that revealed…
“68.7% of respondents believe that C-suite social media engagement enhances the perception that a brand is honest and trustworthy, and 83.9% believe that CEO social media engagement is an effective tool to increase brand loyalty.”
While ezines don’t fall under the social media umbrella, the research shows that content with a face likely delivers improved customer engagement and response. The ezine is a more personal marketing channel than social media, so it provides a great opportunity to apply this persona branding technique.
Real World Examples
I helped a client develop a successful monthly ezine that followed this approach — combining useful content, a low key sales approach, and a personal point of view. His product was aimed at health-conscious consumers, but you could adopt this format for a variety of products in the B2B or B2C sector.
The first item to appear in my client’s ezine was an article about a specific health topic, usually a vitamin, mineral or herb. There was no direct selling of a product in the article, just interesting and valuable information, such as this excerpt on the importance of probiotics:
EXAMPLE – 1A
After the article my client would comment about its content and often included another piece of interesting information or little-known benefit. He would then casually introduce his health product…
EXAMPLE – 1B
Here’s another article from a different edition of the ezine:
EXAMPLE – 2A
And here’s his follow-up text:
Why did he have success with this style of ezine? His readers appreciated the fact that he was providing useful information up front rather than an immediate sales pitch. The tone is personal, from one health-conscious person to another, and the product benefits are delivered in a matter-of-fact way.